Ep 123 – How to Stop Transitions from Eating Your Ops Team Alive
She caught herself thinking, “Wait, did that really just happen?” That’s what was running through the mind of someone I know when another reorg was
She caught herself thinking, “Wait, did that really just happen?” That’s what was running through the mind of someone I know when another reorg was
If I had a buck for every time a leader has told me, “Once my team’s fully up to speed, then I’ll be able to relax,” I
Ops leaders everywhere are stretched thin: constant fires, shifting priorities, and teams worried AI will erase their roles. Budgets are shrinking, yet expectations keep rising,
Last year, I coached a VP of Operations. She was exhausted in that hyper-functional way. Technically knocking it out of the park but completely running on fumes.
Picture a Wednesday morning, years back. Another urgent data review meeting and things were so tense. Everyone waiting for me—the one in charge—to have a
A client looked at me across Zoom recently, and said, “I just don’t want to get forgotten while I’m gone.” She was five months pregnant—organized,