
Ep 118 – Stepping Back to Set Your Ops Team Free
Last year, I coached a VP of Operations. She was exhausted in that hyper-functional way. Technically knocking it out of the park but completely running on fumes.

Last year, I coached a VP of Operations. She was exhausted in that hyper-functional way. Technically knocking it out of the park but completely running on fumes.

Picture a Wednesday morning, years back. Another urgent data review meeting and things were so tense. Everyone waiting for me—the one in charge—to have a

A client looked at me across Zoom recently, and said, “I just don’t want to get forgotten while I’m gone.” She was five months pregnant—organized,

Leading operations means balancing precision with people—and that’s not always easy. I know an ops leader in a fast-growing biotech company. Over the last few

When was the last time you truly left your phone alone for a whole hour? No peeking at Slack, or email? Does anyone do that anymore? After four months

Ever have one of those days where even the smallest decisions feel impossible? Even the best ops leaders can freeze up, not for lack of