Ep 130 – When Your Ops Team’s Urgency Is Not Your Emergency
A client said to me a few months ago, “I’ve got to get my team to own more of this, because right now I’m the
A client said to me a few months ago, “I’ve got to get my team to own more of this, because right now I’m the
She caught herself thinking, “Wait, did that really just happen?” That’s what was running through the mind of someone I know when another reorg was
If I had a buck for every time a leader has told me, “Once my team’s fully up to speed, then I’ll be able to relax,” I
Ops leaders everywhere are stretched thin: constant fires, shifting priorities, and teams worried AI will erase their roles. Budgets are shrinking, yet expectations keep rising,
Last year, I coached a VP of Operations. She was exhausted in that hyper-functional way. Technically knocking it out of the park but completely running on fumes.
Picture a Wednesday morning, years back. Another urgent data review meeting and things were so tense. Everyone waiting for me—the one in charge—to have a