Ep 131 – That One Question All Ops Execs Eventually Ask Me
This is something I always hear from ops execs: “I just can’t make time for strategy.” On the surface, it sounds like a scheduling thing.
This is something I always hear from ops execs: “I just can’t make time for strategy.” On the surface, it sounds like a scheduling thing.
In the lead‑up to a big leave or transition, there’s always this squeeze—too much to do, and not enough of you left to do it.
I often think of one of my first clients who started a session completely out-of-breath — coffee mug shaking, Slack pinging nonstop in the background.
I found myself thinking about a thunderstorm moment early in my operations career. We were in crisis mode again. Well, actually—still. Everyone was just expected
I can still remember sitting at my desk after an executive leadership meeting. Another huge change dropped. More chaos on top of chaos. I had
Ops leaders everywhere are stretched thin: constant fires, shifting priorities, and teams worried AI will erase their roles. Budgets are shrinking, yet expectations keep rising,