
Ep 138 – How Ops Leaders Break the People‑Pleasing Trap
You open your calendar at 7:30 a.m. already packed days in advance. Three meetings you didn’t really need to be in. A “quick favor” that

You open your calendar at 7:30 a.m. already packed days in advance. Three meetings you didn’t really need to be in. A “quick favor” that

This is something I always hear from ops execs: “I just can’t make time for strategy.” On the surface, it sounds like a scheduling thing.

In the lead‑up to a big leave or transition, there’s always this squeeze—too much to do, and not enough of you left to do it.

I often think of one of my first clients who started a session completely out-of-breath — coffee mug shaking, Slack pinging nonstop in the background.

I found myself thinking about a thunderstorm moment early in my operations career. We were in crisis mode again. Well, actually—still. Everyone was just expected

I can still remember sitting at my desk after an executive leadership meeting. Another huge change dropped. More chaos on top of chaos. I had