
Ep 129 – The Leadership Skill Ops Leaders Learn the Hard Way (Right Before Mat Leave)
In the lead‑up to a big leave or transition, there’s always this squeeze—too much to do, and not enough of you left to do it.

In the lead‑up to a big leave or transition, there’s always this squeeze—too much to do, and not enough of you left to do it.

I often think of one of my first clients who started a session completely out-of-breath — coffee mug shaking, Slack pinging nonstop in the background.

I found myself thinking about a thunderstorm moment early in my operations career. We were in crisis mode again. Well, actually—still. Everyone was just expected

I can still remember sitting at my desk after an executive leadership meeting. Another huge change dropped. More chaos on top of chaos. I had

Ops leaders everywhere are stretched thin: constant fires, shifting priorities, and teams worried AI will erase their roles. Budgets are shrinking, yet expectations keep rising,

Back when I ran a PMO, our team basically tripled fast just to keep up with work pouring in. New faces arrived every month, new