
Ep 29 – Building a Culture of Decisiveness in Your Ops Team
How effective is your ops team at making decisions quickly? When decision-making slows to a crawl, it’s a sign that something needs to change. A

How effective is your ops team at making decisions quickly? When decision-making slows to a crawl, it’s a sign that something needs to change. A

The core of every successful business is its Ops team. Like the roots of a big tree, their efforts run deep and wide. They’re the

If I asked you to name what you like about each generation in your Ops team, which would have the longest list? Baby Boomers bring

Do you enjoy a little interpersonal drama in your ops team? Yeah, neither do I. In a complex business environment with a diverse team, conflict

Trust is like air. Once it’s left the room, it’s all anyone can think about. A break in trust in a team diminishes morale and

This episode is for operations leaders who struggle with accountability. It’s hard to hold people accountable when you rely on them. This is true for