Category: Set Your Team Up for Success

Ever been the only lifeguard at a packed pool? You’re perched up high, scanning every corner, whistle ready, always on alert. At first, it’s fun.

“Ugh, I know I need to have this conversation. But I don’t want to sound harsh or make them defensive.” If your ops team is

This Spring, a pair of Eastern Bluebirds nested on my back deck for the fourth year in a row. I have no idea why they

Speaking as an introvert who spent years working in operations, I wish I’d met today’s guest sooner. Dr. Jennifer Kahnweiler has been a champion for

Yesterday someone kicked off our conversation by saying: “Why do I feel like I’m the one always picking up the slack? If I don’t step