
Ep 89 – A Guide to Accountability Conversations for Ops Leaders
“Ugh, I know I need to have this conversation. But I don’t want to sound harsh or make them defensive.” If your ops team is

“Ugh, I know I need to have this conversation. But I don’t want to sound harsh or make them defensive.” If your ops team is

This Spring, a pair of Eastern Bluebirds nested on my back deck for the fourth year in a row. I have no idea why they

Speaking as an introvert who spent years working in operations, I wish I’d met today’s guest sooner. Dr. Jennifer Kahnweiler has been a champion for

Yesterday someone kicked off our conversation by saying: “Why do I feel like I’m the one always picking up the slack? If I don’t step

Picture this: You’re in your office, and there’s a knock on the door. It’s Sarah from Accounting, and she’s got that look on her face. You know

Are you feeling like you’re always putting out fires instead of making real progress at work? I recently got to chat with Kristy Farewell, the