Ep 122 – How to Expect Ops Curveballs—And Stay on Track
I found myself thinking about a thunderstorm moment early in my operations career. We were in crisis mode again. Well, actually—still. Everyone was just expected
I found myself thinking about a thunderstorm moment early in my operations career. We were in crisis mode again. Well, actually—still. Everyone was just expected
I can still remember sitting at my desk after an executive leadership meeting. Another huge change dropped. More chaos on top of chaos. I had
Ops leaders everywhere are stretched thin: constant fires, shifting priorities, and teams worried AI will erase their roles. Budgets are shrinking, yet expectations keep rising,
Back when I ran a PMO, our team basically tripled fast just to keep up with work pouring in. New faces arrived every month, new
When was the last time you truly left your phone alone for a whole hour? No peeking at Slack, or email? Does anyone do that anymore? After four months
Ever have one of those days where even the smallest decisions feel impossible? Even the best ops leaders can freeze up, not for lack of